On Demand 2016 Office Administrators Practice Management Course

Office practice administrators/managers, nurse managers and other clinical staff responsible for practice management activities, new and established allergists/immunologists in private practice, employed allergists and FITs.

$96 $77 Members / $144 $115 Non-Members

Sessions included:

  • Patient-centered Care: Providing Excellence From Start to Finish 
  • Nuts and Bolts of Practice Financial Management 
  • The Changing World of Regulations and Payment Models: An Advocacy Council Update 
  • Marketing Your Practice and Prioritizing Marketing Options 
  • Human Resources for Employee Relations: Every Practice Should Have One 
  • New Technology to Improve Retention and Compliance 
  • Futuristic View From An Allergist: Crystal Ball Shows Fog Ahead! 

Release Date: 12/01/2016
Expiration Date: 11/30/2019

Learning Objectives

  • Identify patient expectations throughout entire encounter; and improve service and patient satisfaction by identifying patient needs.
  • Explain basic financial management metrics; and summarize the importance of financial controls in a practice.
  • Summarize implications of MACRA legislation; summarize features and timeline of MIPS and APM programs; and discuss important changes at the national level that impact practice management.
  • Develop a basic marketing plan; and assess options to deliver best results from spending marketing money.
  • Develop a basic Human Resources plan; and recognize and address employment-related issues.
  • Implement strategies to increase patient loyalty and compliance.
  • Interpret information to plan ahead for clinical or reimbursement changes; and relay trends to staff to keep abreast of all developments within allergy specialty.
Additional information

Richard L. Wasserman, MD, PhD, FACAAI -- Consultant/Advisor: ADMA Biologics, CSL Behring, Grifols, Kedrion, Prometic, Shire, Therapure; Speaker: Alcon, CSL Behring, Shire; Supported/Contracted Research: ADMA Biologics, Aerocrine, Bio Products Lab, CSL Behring, Kedrion, Prometic, Shire, Teva

J. Allen Meadows, MD, FACAAI -- Speaker: Meda

Ron Hartley, BA, CAC III -- Employee: Solutionreach

Michael B. Foggs, MD, FACAAI -- Consultant/Advisor: AstraZeneca, Bio Products Lab, Boehringer Ingelheim, Boston Scientific, Genentech, Meda, Merck, Mylan, Novartis, Teva; Speaker: AstraZeneca, Boehringer Ingelheim, Genentech, Meda

The following have no financial relationship to disclose:

Kay Tyler, BS, BA, MBA

Katie Crosby

Robin Panethere, ABJ

Patricia S. Cunnane

Marshall P. Grodofsky, MD, FACAAI

John Milewski, FACMPE

Course summary
Available credit: 
  • 6.00 Attendance
Course opens: 
Course expires: 

Available Credit

  • 6.00 Attendance


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