Empathic Communication: Yes, you can teach it!
How well do your employees and physicians communicate with patients, families and each other? Empathic communication is the key to patient satisfaction, physician and employee engagement, and even patient health outcomes. Elevate your practice by making this webinar part of your regular training for staff and physicians. This webinar will define the nuts and bolts of empathic communication and identify strategies to strengthen empathic communication.
Our presenter, Jill Golde, is a Partner at Language of Caring, LLC, and has over 20 years of experience as a consultant for hospitals, health systems and medical practices. She has trained thousands of healthcare staff in the skills that make the patient and family experience anxiety-reducing, heartwarming, and healing.