2018 Office Administrators Practice Management Course

Get the latest practice management information for allergy/immunology practices from the 2018 Office Administrator’s Practice Management Course. Topics include coding, hiring & training, HR perils & pearls, performing a practice assessment, marketing, collections in a high-deductible environment, telemedicine for allergy practices, College practice management resources and an Advocacy Council update.

Price: $79 Members / $139 Non-Members

Release Date: 12/01/2018
Expiration Date: 11/30/2021

Learning Objectives

Upon completion of this session, participants should be able to:

  • Explain how to code for specific allergy/immunology visits and services.
  • Summarize the practice resources available on the College website; and describe the various practice management subject areas covered on the College website.
  • Identify ways to make it easier to hire the right person for an office; evaluate if a potential employee is the right fit for the practice or the position; and create strategies for rapid but effective training of new staff members without causing undue stress.
  • Assess job candidates using three different methods; describe three HR documents that will help the administrator manage their team; and minimize the damage caused by an employee resigning.
  • Discuss the concept and importance of a periodic assessment; identify key areas for consideration; and describe data sources and how to use data.
  • Discuss important changes at the national level that impact practice management; and discuss future changes within the allergy practice landscape.
  • Create a marketing plan for a practice; describe marketing tools and resources available on College website; and evaluate effectiveness of a marketing strategy.
  • Collect adequate data prior to patient’s visit and verify patient’s insurance and coverage; identify effective tools that will assist with verifying patient’s insurance status and coverage; and provide education to front office staff to inform patient of responsibilities prior to their visit and to collect all responsible payments prior to patient leaving the office.
  • Identify the reasons for utilizing telemedicine; understand the unique billing and licensure issues associated with telemedicine; and understand the criteria surrounding the selection of a telemedicine software platform.
Additional information

Specific disclosure information for the 2018 Annual Meeting is now available online.

Course summary
Course opens: 
Course expires: 

J. Kelly Davis, BS, CMPE

Marine Demirjian, MD, FACAAI

Thomas Derrico

Stanley Fineman, MD, MBA, FACAAI

Bill Finerfrock

Gary Gross, MD, FACAAI

Jennifer Pfeifer, MBA, CMPE

Michelle Thornblade, PA-C

Iris Torres, AS, CRMA

Kay Tyler, BS, BA, MBA


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